Processing time
Ready to Travel items ship within 2–5 business days.
Made to Measure and bespoke pieces are produced over 4–8 weeks, communicated at order confirmation.
Shipping
Worldwide delivery via Geodis Fly Express (international) and Chronopost / Colissimo (France).
Rates are calculated at checkout based on destination and weight — see our full shipping policy for tiers and estimated delivery times.
Customs duties
International orders outside the EU may be subject to import duties borne by the buyer.
Returns
14 calendar days from delivery to return an unused item in its original packaging.
Refund processed within 14 days after receipt.
Bespoke and personalised items (initials, custom colours, made-to-measure pieces) cannot be returned in accordance with Article L221-28 of the French Consumer Code.